| Corporate
Keynote Speaker
An
audience will remember how the presenter made them feel long after
they have forgotten exactly what was said.
Dan
Bond Customer Service Keynote Speaker
| Dan’s
interest in the power of customer service started at the age
of 13. In the rain swept streets of Edinburgh he realised
that the right newspapers delivered with a smile, on time
and bone dry generated significant Christmas bonuses. |
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Since
making this discovery his view of life changed forever.
Getting the most out of anyone in any situation involves
customer service; the art of making people feel special.
Whether
this is through, consistent communication, active listening,
taking responsibly, following up or just making things happen,
special is the magic word.
When
this is intertwined with a demonstration of the key components
of persuasion Dan delivers an unbeatable combination of
customer service skills.
|
| Working
with blue-chip clients Dan Bond has worked as a corporate
event producer from Bondi Beach to Buckingham Palace and presented
at business events from London to Las Vagas |
|
His
communications consultancy Straight talking currently works with
a wide range of clients that recently include Invesco Perpetual,
Bain and Company and Northern Rock.
As
a Customer Service Keynote Speaker his humorous, insightful and
individualistic view of Customer service makes the subtitles of
its delivery equally as accessible as the fundamentals.
Every
member of his audience is provided with a credit card sized reminder
of the ten point targets for his Ten out of Ten Teamwork Programme,
that simply attach to the frame of a computer monitor.
His
soon to be released ‘Fast Book’ Straight Talking on
Customer Service will provide the best possible follow through
to any customer service initiative.
Dan's
has also presented in a wide range of other situations:-
- Link
Presenter and interviewer for the launch of new cars.
-
Evangelist for new and emerging technologies.
- Communication
Corporate Keynote.
- Self
Development Corporate Keynote.
- Front
man for business pitches to the EU Commissioners in Brussels
by companies seeking to obtain large EEC contracts.
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